Payment policy

PAYMENT POLICY AT TANGO PICKLEBALL

The website does not integrate an online payment gateway. Customers purchasing sports equipment will pay in cash at the store or by bank transfer/cash on delivery (COD) after a consultant confirms the order via Hotline/Zalo.
To provide the most convenient shopping experience, TANGO PICKLEBALL supports customers with a variety of payment methods:

1. Cash payment at the store

  • Customers pay directly at the cashier after checking and receiving products at all TANGO PICKLEBALL showrooms.

2. Cash on Delivery (COD)

  • Customers check the goods and pay cash to the delivery person.

  • Conditions: Applicable nationwide (not applicable to island areas).

3. Bank Transfer You can pay by bank transfer using the information below.

  • Account name: TANGO SPORTS CO., LTD

  • Account number: 779389999

  • Bank: Techcombank

  • Transfer content: [Phone number] – [Order ID] (Please take a screenshot of the transaction and send it to Customer Service for the fastest confirmation).

4. Payment via E-wallet & Card (In-store)

  • E-wallet: Supports payment by scanning QR codes via MoMo, VNPay, ZaloPay, ShopeePay...

  • Bank card: Accepts card swipes via POS machines for domestic ATM cards, international credit/debit cards (Visa, Mastercard, JCB).

5. Commitment to Security & Issue Resolution

  • 100% Security: All transaction information and customer card information are encrypted via a secure payment gateway. TANGO PICKLEBALL commits not to store your card information.

  • Error Handling: Supports checking erroneous transactions and handling complaints within 48 hours. In case of overpayment, we will refund you within 24 hours.