TERMS AND CONDITIONS TANGO PICKLEBALL

TANGO PICKLEBALL TERMS AND CONDITIONS


I. PLATFORM OWNER INFORMATION

  • Business Name: TANGO SPORT CO., LTD (Tax ID: 0319305648)

  • Head Office Address: 25/13 Nguyen Du, Hanh Thong Ward, Ho Chi Minh City

  • Platform Management Representative: Pham Ha Anh Duy – Director

  • Contact Channels: phaduy.0511@gmail.com | Call/Zalo: 0822585025

II. RIGHTS AND OBLIGATIONS OF THE PARTIES

  • For Customers: Entitled to carefully review information, inspect goods before receiving; responsible for providing accurate contact methods when seeking advice and complying with current regulations.

  • For Tango Pickleball: Committed to providing genuine pickleball equipment as described; absolute confidentiality of visitor's personal data; has the right to refuse service for requests showing signs of fraud.

III. PRICING AND TRANSACTION POLICY

  • Operating Model: The tangopickleballvn.com website operates for the purpose of displaying and introducing products and does not integrate online payment functions.

  • Transaction Establishment: Inventory checks and order confirmations will be done directly between the consulting staff and customers via Hotline, Zalo, or at the store.

  • Price and Payment: Selling prices are publicly listed on the page. Payment will be made by cash, bank transfer, or cash-on-delivery (COD) according to a separate agreement after the order is confirmed.

IV. COMPLAINT AND DISPUTE RESOLUTION

  • Receipt: All feedback regarding product quality and warranty services will be received directly via the official company Hotline or Email.

  • Processing: The management board will verify the information and respond with a resolution (exchange, warranty, or refund) to the customer within 48 business hours.